We are not responsible for incidental or consequential damages or losses to defective products, errors in shipping your order, or other errors. The limit of our liability is the replacement cost of any item you purchase from us.
My Plaid Blankey.com is not responsible for loss, or damages as a result of misplaced, mis-ordered or other typographical errors that occur during order placement. Order placement means (single, batch or API) does not change customer responsibility and subsequent financial responsibility.
If you need to return merchandise, please request a Return Material Authorization (RMA) number by emailing us at firstname.lastname@example.org. In the email, please indicate what items you are returning, the reason for the return and what action you would like us to take. We will send you an RMA number to be included with your return. Please note that we do not refund shipping for any reason. Refunds only apply to retail purchases. We do not reimburse any shipping of any kind at any time.
What are the shipping rates?
Free shipping is available throughout the U.S.. We also ship to Canada, United Kingdom and around the world. During checkout, you will see the shipping charges for various countries.
Additional Shipping Details
- Items are usually shipped within 48 hours after your order is placed.
- Please note our warehouses do not ship on weekends and we do not offer Saturday, Sunday or holiday delivery.
- Tracking information provided when available, usually within 24 hours of shipment.
What is Included?
- Please allow for extra delivery time. Delivery to a residence anywhere in the contiguous 48 states within 10 to 15 business days.
- Local delivery agent will call and schedule a delivery appointment for Monday-Friday within a 4-hour delivery window.
- 2-man delivery
- You must provide us with a valid bill to and ship to phone number when placing your order, as most carriers will need to schedule the delivery with you.
Most of our orders are shipped within 24-48 hours. Tracking information is e-mailed within 24 hours of shipment. Most of our orders arrive within 3 - 4 business days. International times are 1-2 weeks. For larger items, Please allow up to 15 business days for your item to arrive.
We do not ship on Saturday, Sunday or holidays. Please allow an additional 24 to 48 hours for weekend orders.
Do you ship internationally?
We do ship internationally to everywhere around the globe. International customers will have to email us with address and zip code so we can give an accurate calculation of shipping charges to fulfill your order.
Has my order been shipped?
We e-mail tracking numbers on all orders usually within 24 to 48 hours of shipment. Our estimated delivery time is 3 to 10 business days following shipment. International customers 1-2 weeks after order has been made and processed.
Can I track my order?
We e-mail tracking numbers on all orders usually within 24 hours of shipment. Along with the tracking number, we provide a link to the carriers Web page to assist in your tracking.
My order never arrived?
If you have received a tracking number and your order never arrived in accordance to the shipping carriers estimated delivery date, please contact us at email@example.com and we will assist you in locating your order.
If you have not received a tracking number:
Has it been 15 business days since your order was confirmed?
NO : Please wait the 15 business day period prior to contacting us.
YES : Please contact us at firstname.lastname@example.org .
An item is missing from my order?
Most of our products are shipped from a central warehouse. However, there are times that orders contain products that are shipped from multiple warehouses.
If you believe that, an item is missing from your shipment:
- Please verify that the missing item is identified on the receipt located inside the shipping box. Please note, only items shipped are printed on the packing list and charged on your credit card. If an item in your order is not in stock, we will notify you via email on the backorder and we will NOT charge your credit card for that item.
- If you believe that we shipped and charged your credit card and a product is missing, please contact us at email@example.com .
Billing & Payment
What payment methods do you offer?
- We accept Visa, MasterCard and PayPal for American Express, Discover, and international orders.
- Please be sure to provide your exact billing address and telephone number-the address and phone number your credit card company has on file for you. Incorrect information may cause a delay in processing your order.
- We never bill for credit card service fees.
- We currently use PayPal to process any credit cards that are issued or billed outside of the United States.
- You can be confident that your personal and account information is secure with us. We employ the latest 128-bit encryption technology in all parts of our site that require any personal information. Please read our Security Policy for more information.
When will my credit card be charged?
We will not bill you until your products are actually shipped.
How do I use a coupon?
If available, to redeem a coupon, paste or type the coupon code in the "Coupon Code" box located on the checkout page. You will to click the Recalculate button for the coupon to take effect. Some coupons have certain restrictions. Please look at the web page with the coupon for more information.
- Some offers are available to new customers only.
- A minimum purchase, not including shipping and tax, of the amount of the coupon required.
- Coupons can be used with credit card purchases only.
- Coupons are not valid with any other coupon, shipping offer or promotion.
- Most offers have expiration dates, stated on the web page with the coupon.
I need a copy of my receipt/invoice.
Immediately after submitting your order, we display your invoice/receipt. Please print this invoice/receipt out for your records. In addition, we also e-mail you a copy of your invoice/receipt.